Mission statement

At ABit Systems, our mission is to provide exceptional IT Managed Services through local resource. Our business prioritises reliability, consistency, customer focus, security, friendly and professional service, honesty, quality, and fairness. We are committed to delivering on our promises, ensuring consistency in our approach, and always putting our customers’ needs first.

We understand the importance of IT security and integrate it into every aspect of our work, prioritising it over convenience.

We strive to provide friendly and professional service to all customers, treating them with courtesy and respect, even in challenging situations. We will liaise with 3rd parties when necessary or beneficial.

Honesty is a core value for us, as we believe in transparent communication and taking responsibility for our actions.

We are dedicated to delivering high-quality services applying best IT practices, and always going above and beyond to ensure customer satisfaction.

Whilst we aim to make a profit, we will never engage in price-gouging, always ensuring fair pricing and transparent invoicing. We will never recommend purchasing items or services which are not needed.

We believe in treating our staff well, promoting a discrimination-free workplace and fostering a culture of inclusivity, respect, and equal opportunities regardless of gender, race, or any other characteristics. We value the unique perspectives and contributions of each team member, recognising that their diverse experiences and backgrounds enrich our organisation. We encourage open communication, actively seek input from all staff members, and we acknowledge the significance of continuous training alongside creating a workplace environment that allows for moments of enjoyment and enthusiasm. These measures help empower our team to thrive and deliver the highest quality of service to our customers.

At ABit systems, we are driven by these principles to create long-lasting partnerships with our valued Customers, Suppliers and Employees. With a history spanning already over two decades, we are here to support our customers for the long run. We hope many of our business partners will walk with us.